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I sent my PRS-500 in on Wednesday, 3/24/2010 via UPS overnight. It was back at my home on Wednesday, 3/31/2010.
I am very happy with the repair! It is now Wednesday, 4/7/2010, and I have not charged it up again. The PRS-500 is still going strong after 1 week, over 1,000 pages & the formatting 3 books to Small font then to Medium font.
However, there was a couple moment of concern on the day I got it back. I turned it on and got a “battery low” warning. I turned it off and put it on the wall charger. After it was fully charged I turned it on again. It must have been placed on “reset” at the Sony repair facility, as it took 4-6 minutes to boot up. By the time I had gone into and formatted the book it was on, the battery meter had dropped to ¾ full. I decided to not recharge it until it dropped lower. It has been a week and the battery meter is still at ¾ charge, i.e. not even a ¼ drop in 1 full week.
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