Quote:
Originally Posted by Robertb
So, now you all want to desert Astak and go to Baen (whatever they are). Give it a chance to see where Astak can take this. Your buying of eBooks from the MyEZread site saves you money and makes it far more likely we can bring in the independent authors and publishers that you will love.
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It looks like a good store. It's a bit buggy in a few places, but it's very new, and I know you'll get the rough spots flattened out soon, sort out the categories & so on. I have no worries about your customer service--if anyone's unhappy with it, it's because every business has a few mistakes *somewhere*, not because you have a policy of not helping some types of disgruntled customers.
But as a DRM-based store that sells each book in only 1 format, PDF or EPub but not both, it's never going to have much appeal for me. (Maybe none; right now, I don't buy DRM; don't even download free DRM'd books--have no DRM-reading software on my main computer.)
I'm willing to pay an extra dollar or two for the non-DRM'd form of a book--but oddly enough, it never works that way. The DRM'd format costs more.
Side note: since you're reaching out to indie publishers & authors, you might put the publisher info on the book's description page. Help customers keep track of which books come from which publishers.