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Well I tried that trick last night and the 2 different "support" people that I chatted with had no clue on how to "reset a book". The first "support" droid I chatted with suggested that I upgrade to the latest version of the software (I was on 3.1.00.mumble, 3.1.01.mumble is current) so I did that and I don't get -432 anymore. Before you start saying "success", now I get -475.
The second one suggested that I upgrade the firmware on my 505. When I pointed out that I wasn't attempting to move stuff to the 505, just get it on my new laptop, he said, in essence, "sorry charlie. No can help"
I give up. Sony support sucks. Should I get a nook or a kindle instead?
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