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Originally Posted by shadowboxer47
Fine. I understand hickups. However, since I'm leaving for my trip to Orlando tomorrow, I ask for a refund and decide to go to Books on Board. Hey, look they have one of the books I want! In several formats. Good, because I don't want to screw with Adobe again. I get the eReader format. Astak does say their device supports it. So I shouldn't have a problem, right?
 WRONG! NO support for the drm files. I can read it on my Mac, but I cannot transfer it to my EZReader. I've spent the last two hours desperately trying to get this to work. To no avail.
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It is the case that PDB is included in the list of supported formats, but this isn't eReader PDB it is PalmDOC PDB. There are actually about a dozen different ebook formats all stored in PDB files. I think Astak should remove PDB from its list of supported formats (or call it PalmDOC) to minimize confusion. In any case they do say:
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The EZ Reader also supports secured or copy-protected files in these two formats only: PDF and EPUB.
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In other words, at Books on Board you must buy the Adobe versions - ePub is best but PDF (Digital Editions) will do in a pinch. Books on Board have good help pages to get you started. They recommend starting with their free test ebook - however it isn't DRM-protected so that does not help much.
The advantage of Adobe Digital Editions is that you can buy them from lots of stores. Books on Board is good, and so is the Sony ebook store (but you need to use the Sony Windows or Mac application). Don't buy from Barnes & Noble, because they are the only store selling ePubs that are not using AdobeID DRM.
You may be able to get a refund from Books on Board. I suggest buying a different ePub from them to confirm that this works, and then seeing if they will swap the eReader version for the ePub version. If not, it is possible to strip the DRM from eReader ebooks and then convert them to ePub (say) using Calibre. However, eReader is one of the less easy formats to strip DRM from, particularly if you are unfamiliar with the terminal and command line apps.