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thanks for the reply.
i have been using this method as much as i can, and it does seem to work about half the time. it's just a nuisance to deal with.
i am still trying to figure out if it is usb2.0 related.
according to the ipad support, usb2.0 is what the ipad should be connected to.
unfortunately i think that my computer only has 2 of the 2.0 ports, and i cannot figure out which 2 they are.
in my device manager there are 8 listings for usb ports, and only 2 are listed as 2.0.
this is rather disconcerting as i paid dell to give me 8 ports @ 2.0 when i bought this thing about 2 years ago.
i haven't had any other problems with this until i started goofing with this ipad yesterday.
as far as i know, my wife hasn't had any issues with her ipod touch either.
i wonder if is possibly another windows incompatibility issue, like what happened with vista about 2 years ago.
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