View Single Post
Old 04-04-2010, 05:04 AM   #2
DoctorOhh
US Navy, Retired
DoctorOhh ought to be getting tired of karma fortunes by now.DoctorOhh ought to be getting tired of karma fortunes by now.DoctorOhh ought to be getting tired of karma fortunes by now.DoctorOhh ought to be getting tired of karma fortunes by now.DoctorOhh ought to be getting tired of karma fortunes by now.DoctorOhh ought to be getting tired of karma fortunes by now.DoctorOhh ought to be getting tired of karma fortunes by now.DoctorOhh ought to be getting tired of karma fortunes by now.DoctorOhh ought to be getting tired of karma fortunes by now.DoctorOhh ought to be getting tired of karma fortunes by now.DoctorOhh ought to be getting tired of karma fortunes by now.
 
DoctorOhh's Avatar
 
Posts: 9,897
Karma: 13806776
Join Date: Feb 2009
Location: North Carolina
Device: Icarus Illumina XL HD, Kindle PaperWhite SE 11th Gen
Quote:
Originally Posted by jassalmithu View Post
I just bought a new PRS-600 today and charged it for 4 hours but still it can't connect to my system. See the attached image. I have connected it through USB cable and it charges fine. I can see 4 drive letters but can't access any of them. Please help me in figuring out what's wrong.
Did you set a code to protect your device? I think Device Locked is saying your device is password protected or in this case protected by a 4 digit code.

I quoted the manual below.

Quote:
Setting item Description

Device Lock Locks the Reader by setting a password.
Click image for larger version

Name:	device_lock.png
Views:	350
Size:	2.3 KB
ID:	49144

On: The Reader is locked by the password.
Off (default setting): The Reader is not locked.
Code: To input a password, tap in the 4-digit number using the numeric keys.

Once the password is set, the next time you turn on the Reader, the screen asking for the password appears. To unlock it, input the password using the numeric keys, and then tap “OK.”

Notes
You are recommended to make a note of your password and keep it in a safe place separate from the Reader. If you forget your password, contact your Sony Support Center; however note that in unlocking your device, all content on it will be erased.
When the “Device Lock” setting is activated, the Reader will not be recognized by your computer. Make sure to deactivate the “Device Lock” setting before the USBconnection.

Look for information about the issue on one of the support Web sites.
For customers in the USA:
http://www.sony.com/readersupport
Phone number: 1-866-962-7669
For customers in Canada:
http://www.sony.ca/ElectronicsSupport/
Phone number: 1-877-899-7669
For customers in Europe:
http://support.sony-europe.com/eBook/PRS

Last edited by DoctorOhh; 04-04-2010 at 05:07 AM.
DoctorOhh is offline   Reply With Quote