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Old 04-03-2010, 11:45 PM   #16
diokdin
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Posts: 187
Karma: 46
Join Date: Nov 2009
Location: TN, US
Device: iPhone 4, Astak EZ Pocket Pro, Kindle 3 3G
Quote:
Originally Posted by Robertb View Post
Dear Diokdin:

Thank you for understanding.

We are notoriously FAST on turnaround. When they arrive they are immediately given to the tech to try to find and solve the problem. If it cannot be fixed within an hour he generally replaces and gets it to shipping.

Most turnaround is 24 hours on working days. That is not a promise... but that is certainly the norm!
Sure, okay. Got a message from usps that they attempted delivery at 2:55PM today April 3rd but they left a notice by the door to pick up the package or have it redelivered there. Nobody was there to accept it I guess. They'll message me again when it's all delivered.

I'm dying here without my EZ reader, and my husband doesn't help with all the teasing....

Wow...there are sure wacko customers out there with that kind of reasoning(exchanging their broken sony with a free EZ reader bec they're the same prize). Haha

Last edited by diokdin; 04-03-2010 at 11:46 PM. Reason: spelling
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