Quote:
Originally Posted by advocate2
May I ask all those who find FW's behavior acceptable, did you actually buy a membership or are you just throwing in your two cents? Perhaps your feelings about damages would be different if you had made a payment to FW.
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I've only been a BuyWise member for a little over a year, but my membership now extends out about 6 years. At this point, the only thing that I know of that I feel Fictionwise has done wrong is not keeping their customers informed of the status of the situation. Other than that I think they're very much in a "rock meet hard place" situation. The publishers won't allow them to carry their books and offer any discounts, yet they have customers out there who have already paid for these discounts. As of now I can still get the promised discount, I just don't have nearly the selection of books from which to choose.
Am I happy about the situation? Of course not, but I don't blame Fictionwise (other than for the lack of communication), and my hope is that maybe the reason they HAVEN'T communicated is that they are still trying to come up with some solution that will be a little more palatable to their customers than the current situation - either a deal with the publishers that will allow at least the 15% membership discount, or maybe some kind of membership "buyback" plan so they can just get rid of the BuyWise program entirely and get the publishers back that way. It may be wishful thinking, but I'm going to give them some time and reserve judgement for now.