Quote:
Originally Posted by advocate2
Bob,
I purchased a four year membership because I was given a clear impression that I would be receiving a discount on the prices I could purchase ebooks elsewhere.
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Fictionwise never promised a discount against the prices of other ebook stores, just that Buywise members got a discount on *its* prices. It's your job to figure out if its prices are low enough to make that worth the price of club membership.
If I had a Buywise account--which I don't because I don't like the new customer service--I wouldn't be affected at all by the recent changes, because I only buy multiformat books from Fictionwise. So the 5 publishers they no longer carry wouldn't affect me at all. Almost none the books I wanted to buy at Fictionwise are available cheaper anywhere else. (And when they are, FW is still better, 'cos the other places often only sell 1 format per purchase.)
You *might* be able to argue that you expected the full array of publishers to continue to be available, but the most you're likely to get out of that is a pro-rated refund. If you're really upset, I suggest you wait a couple of days for the coding to settle down, and then send an email demanding a refund. If you paid by credit card, you can possible contest the charges, or part of them, even a year later.