Thread: PRS-505 So I used sony's live chat today for the first time...
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Old 04-02-2010, 08:00 AM   #6
John F
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Join Date: Feb 2009
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I general rule of thumb: If Sony chat tech support wants you to do something and they say "I know that this will solve your problem", it probably won't.

Be very wary when dealing with Sony tech support. They have no problem screwing up your reader.
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