Quote:
Originally Posted by Robertb
Dear Diokdin:
The user pays to send it to us. We pay the freight to send it back. This is done to keep people from returning for the slightest of reasons. Otherwise we get Sonys returned to us, eBook Readers that function perfectly but they want a new one anyway, and to have people realize that repairing is a very expensive job and we are doing it fast and easy for them.
Sending one way is very inexpensive.
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Ok, just want everything clear. Thanks for the help, Robert. I'm sending it back now, I got the RMA#.