Quote:
Originally Posted by advocate2
Marcy,
For those who purchased memberships with Paypal, how do you suggest a chargeback?
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I suggest you wait to see what actual changes have occurred before attempting to take legal action.
Contacting FW right now, if they reply at all, is going to get an answer of "changing coding; bear with us." Which doesn't mean that Buywise memberships are going to be worth less than they were before. Maybe the books on wishlists will all come back tomorrow.
It's possible that the 5 agency publishers will be removed from FW entirely, in which case Buywise won't be as useful, and they might be planning on offering pro-rated refunds to anyone who requests them, but keeping them for the customers who aren't affected by the changes. (I used to have a Buywise membership, and I only buy Multiformat.)
Threatening legal action before you know what happened, other than "some book listings are missing," is pointless.