MobileRead Forums - View Single Post - PRS-505 Unusable Reader

Tim D · 03-30-2010, 07:00 AM

Hi folks

My wife and I have each got a PRS-505, bought last February. We mainly use them when we travel, so sometimes they go for a month or so without use, so we usually shut them down.

I went to use them the other week, and one will not start up correctly. It stops at the "Starting up" screen. I suspect that it might not have been shut down properly...

Initially I suspected a problem due to fully discharged battery. I bought a genuine 2amp 5.2v Reader charger, but that did not fix it.

I have read many many posts on here, so have learned how to do soft resets, have tried hard reset (pressing the relevant buttons immediately "Starting Up" appears), but have got no-where.

As I have two readers, and I was still suspecting that there may be a battery problem, I have swapped the batteries between the two, and that has not resolved the problem - they are both definitely fully charged.

My guess is that the base software on the machine is corrupt and needs to be reinstalled. I see discussions about people doing this, but I think it is a step too far technically for me. (a) I am not clear what bit of software that you use to send the new software, and (b) I have not found it all that easy to find the standard UK software anywhere.

I was going to send it to Sony for repair, but that would cost £175. I went back to the Sony shop that I bought it from 13 months ago, and they eont help, and they appealed to Sony, who also said they were not prepared to do anything. (That's what you get for spending the thick end of £500 on two Sony devices - nice!)

So, my question is - are there any other places that might be able to attempt a repair? I don't want any bells and whistles or non-standard software - just to get it working again!

Thanks

Tim

03-30-2010, 07:00 AM	#1
Tim D Junior Member Posts: 2 Karma: 10 Join Date: Mar 2010 Device: Sony PRS-505	Unusable Reader - have tried all I can do... Hi folks My wife and I have each got a PRS-505, bought last February. We mainly use them when we travel, so sometimes they go for a month or so without use, so we usually shut them down. I went to use them the other week, and one will not start up correctly. It stops at the "Starting up" screen. I suspect that it might not have been shut down properly... Initially I suspected a problem due to fully discharged battery. I bought a genuine 2amp 5.2v Reader charger, but that did not fix it. I have read many many posts on here, so have learned how to do soft resets, have tried hard reset (pressing the relevant buttons immediately "Starting Up" appears), but have got no-where. As I have two readers, and I was still suspecting that there may be a battery problem, I have swapped the batteries between the two, and that has not resolved the problem - they are both definitely fully charged. My guess is that the base software on the machine is corrupt and needs to be reinstalled. I see discussions about people doing this, but I think it is a step too far technically for me. (a) I am not clear what bit of software that you use to send the new software, and (b) I have not found it all that easy to find the standard UK software anywhere. I was going to send it to Sony for repair, but that would cost £175. I went back to the Sony shop that I bought it from 13 months ago, and they eont help, and they appealed to Sony, who also said they were not prepared to do anything. (That's what you get for spending the thick end of £500 on two Sony devices - nice!) So, my question is - are there any other places that might be able to attempt a repair? I don't want any bells and whistles or non-standard software - just to get it working again! Thanks Tim