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Mounting
It is the phone that will ask you to mount, the notification will show on the Phone as USB connected - select to copy files to/from your computer. Touch that and it will mount and show as a removable drive on the computer, auto play may open at that point and you can choose to browse or go to my Computer and locate the removable drive. You don't want to look in system files, you want to create a backup using Astro and after it is mounted you will find the backup file on the SD card, which you mounted. When you are done use safely remove on the computer first and then dismount from the phones pull down windowshade notifications.
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