First of all, thank you, Mr. Harry T, for your welcome answer.
I apologize for what I am going to say, I am not being disrespectful.
I have been reading this excellent site, Mobileread, for a long time. That was my first post and I didn’t know I was causing so much “nausea”. That rude answer tells me that you have discussed that subject “ad nausiam” and the conclusion is: I can’t bring back this theme anymore. Well, sorry, I didn’t know that. I have to read the forum rules.
The main argument is completely flawed:
the ordinary man in the street can’t do understand that.... In other words, yours, they should be an expert to understand what a folder is. Oh my, people continue to use it. Come on, I cannot believe I am still reading arguments like that. Millions of people have iPods, mp3 stereos in cars, download music from iTunes, etc., and only that guy who only push the power button and click on the IE icon buy a Sony Reader?
The billion-dollar Sony are worried because will receive “many” ordinary guys calling them because they don’t know where they saved a book.
There are problems with the firmware. For example, we can have compilations on memory, but not on MS. Well, at least I dont know how to do that. Now, with a "new" firmware, they permit us to use 4GB MS. Nice, now I can install hundreds of books and flip all day long with no organization? This is a big issue, in my opinion, I respect others opinions. Even If it were a new functionality what is wrong with that?
Now the last pearl:
You knew the capabilities of the system when you bought it; Sony have no obligation to provide you with new stuff free of charge. Where do you work? At Sony? Months to correct a battery meter they broke? What Iliad users are thinking, getting lots of new functionalities free of charge? What Canon, Nikon, Samsung, etc. are thinking implementing new functionalities in camera firmwares
free of charge?
Defending Sony, saying that the support will be answering many ordinary man, will help us a lot. You should think seriously about your arguments.
Oh my, what Sony was thinking when put a function to program a Vcr to record on Saturday?
Tiga Jr.
obs.: My main language is not english. Sorry about that.
Quote:
Originally Posted by HarryT
We have discussed the folder issue ad nausiam. The reason that it doesn't have folder support is without doubt because the ordinary man in the street, the non computer expert, does not understand or want folder support, and finds them confusing and baffling. Add folders and Sony would be flooded with support calls of the "I've downloaded a book and stored it on my Reader and now it's vanished" type. Don't believe me? Ask anyone who has to deal with the public on a computer support desk.
Why would you expect "new" functionality in the bug fix update such as this. You knew the capabilities of the system when you bought it; Sony have no obligration to provide you with new stuff free of charge. These updates are to fix bugs, and that's what they do.
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