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Old 03-28-2010, 09:20 AM   #4
Patricia
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Posts: 11,504
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Join Date: May 2007
Location: South Wales, UK
Device: Sony PRS-500, PRS-505, Asus EEEpc 4G
Have you also installed and activated Adobe Digital Editions?

The books from Smith's will all have DRM (Digital rights management) and they won't open unless you have ADE up and working.

Non-DRM books, like the ones in our upload section should all work fine without ADE, though.
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