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Hi Jen,
I spent a lot of time crafting this response. I even wondered if I should bother. I doubted I could say anything in the face of people who desperately wanted satisfaction and weren't getting it. I ended up erasing most if it and reducing it to the following.
In my opinion there's no need to worry.
This isn't vapourware. Units have shipped in past weeks. The product has been verified and approved of by real customers, not just a handful of reviewers looking at a couple of prototypes. And these customers have been very happy with their eDGe, even with some shortcomings. enTourage does respond to customer inquiries, complaints and suggestions. Their eBook store works. They have a good Support site.
Realize that the risk was taken by us in the February batch who only had promises, not by customers in the March batch who have the benefit of first hand reviews and comments by the February customers. The March batch has the same eDGe model as the February batch, so why worry that you might not get what you've diligently researched?
When you get your eDGe this week, you'll understand :-)
- Boris
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