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Old 07-31-2007, 02:32 PM   #165
wyldkit
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Posts: 62
Karma: 2162
Join Date: Jul 2007
Location: Chicago, IL
Device: Sony PRS-500 (until I have enough Sony Rewards points for the PRS-300)
Has anyone else had trouble registering on the Sony Rewards website? I received my card from Chase a few days ago and activated it yesterday, but when I try to register on the Sony Rewards website, I get an error message that says:

"We do not have a record of your information in our database. Please call us at (877) 717-7669 to let us help you register or try again."

I've tried calling twice now. Once, I was told that I am registered and should just use the login info I use on the Chase website. That didn't work. So I called again and was told by someone at Sony that it might take 4 days for my information to be transferred into their system. Is that true? It's likely already been 4 days since Chase issued the card! Just wondering if anyone else had experience with this problem.

BTW, I've been lurking for a while, but assuming I ever get to order the Reader, I will be around and posting!
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