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Old 03-26-2010, 10:13 AM   #9
theducks
Well trained by Cats
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Posts: 31,106
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Join Date: Aug 2009
Location: The Central Coast of California
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Bonus points to any company that has people near the top, actively interact with the end users.

There are not many that do this, these days
Baen's Publisher, Toni actively participates on their Web Board: Baens Bar. Readers speak and answers come back quickly.
No pushing it up the chain and waiting.
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