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Yeah I have contact iRex support and they did confirm that the screen is damaged due to pressure point. So I will have to pay for 300 service credit. Sucks, but I really want my device working again. But I did point out to them that the protective case they offer does not protect the screen from pressure damage at all. So hope they will come up a better cover case to protect the fragile screen in the near future.
I know it will be bad to damage the screen but after one year of care, the bad luck did find its way into my life. By just putting my DR1000S in my backpack with books, that have killed it. I was pissed and felt so stupid that I have made such mistake.
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