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Our lot mostly haven't worked out how to ask why a printer isn't printing unless it has an actual error message on it. If it merely says out of paper, they just print to another printer (and another, and another until they find one with paper in), rather than put the conveniently placed paper into the printer. And no, they don't cancel the print jobs, so as soon as someone does have the sense to put paper in, out comes dozens of pages of now-unwanted stuff.
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The record here was set when the shelf price tag label printer stopped working. No one told me for 4 days. When I looked into the print queue, there were 238 pending jobs. Those blighted souls had just kept pressing Enter over & over & over & over - expecting the printer to fix itself so no one would have to tell me it was broken.
