Quote:
Originally Posted by Gatecra5her
I asked for pictures of the damage - this is what I got, the same view as when I shipped it off in the first place! What use is this?
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That's a classic picture of a broken substrate - the thin glass layer that's underneath the outer screen has fractured; you can clearly see the line of the break in the pictures.
This is physical damage and will not be covered by warranty. The same would be true for any brand of reader; it's not Sony being "stroppy".