Hi to all
Sorry to here about Sony's Customer service and thought I'd share my experience
After reading this I prepared my self for a verbal battle and headed off to Waterstones following the demise of the Wifes Christmas present at the weekend(PRS 600). Same problem as in the thread where it was working, switched off and then when switched back on the sceen almost seemed to crack with a black mist spreadingacross the screen followed by a complete inability to charge.
I did have the reciept and box and was prepared to quote trading standards and all but got a very pleasent reponse from the Sales assistant of
Quote:
|
Oh, thats not good is it. Luckily we've got some in stock. If you can wait for a moment I'll just go and get one for you and we'll exchange it.
|
So for my experience it was a big thumbs up for Waterstones