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Old 03-23-2010, 04:23 AM   #4
mgmueller
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Posts: 3,308
Karma: 13024950
Join Date: Nov 2008
Location: Augsburg (near Munich), Germany
Device: 26 Readers, 44 Tablets
Quote:
Originally Posted by physics@war View Post
Hi BC, how may I get the service ticket? I got to this web http://support.irexreader.com/Welcome?whence= but not sure where to go next.

And how does the service point work?
Open an account under https://checkout.netsuite.com/app/ce...49784&sc=6&n=1
Then open a ticket. You receive a copy by eMail. Response from iRex is added to your ticket, you receive another eMail. You can answer to that eMail, your response automatically is added to your respective ticket.
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