I finally got Parallels and WinXP on my mac. So I installed the Connect software. The mistake I made was, as soon as it installed, it said "new update available"...I hit the update button. The new firmware won't install. It keeps saying "try again" Of course it deleted the old firmware first, so now my reader won't work at all. It now permanently reads "Firmware update is not finished correctly. Please excute firmware update again"
Which I have many times with no luck. Can anyone help me with a solution?
Thanks muchly,
Kathy
