Quote:
Originally Posted by PhishStyx
I'm not sure about your initial problem, but the netsuite issue looks like they may have been performing maintenance on their website when you tried to create a ticket or the software glitched and logged you in improperly. I'd say try again, and if you still can't post a trouble ticket, email them explaining both problems.
I've had very good experiences with iRex' Support services, so hopefully they'll understand your difficulties well.
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Thanks PhishStyx. Did try again but now cannot get on to support site at all. Maybe it is maintenance, though there's no notice anywhere. Original problem seems to have resolved now - but would still like to know what went on.