IREX Support
Had some odd behaviour from my unit this morning. Had been reading and put it aside for about 10 minutes to look for a reference. When I came back to it nothing worked - flip bar did nothing, menu button did nothing, stylus didn't respond. Tried to put it to standby and got red and blue alternate flashing lights. Eventually got it to reboot and seems OK.
Tried to report the occurrence to IREX Support. Logged in but when I tried to start a new ticket got this message as shown on attached file.
Anyone got any ideas about initial issue and/or why I cannot start a new support ticket?
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