Quote:
Originally Posted by Marlonsarmiento
At what point does it completely shut down? a few seconds after it starts the update process
When you turn it on, completely disconnected from the computer, does it start up properly? Yes, I've been able to use it. I downloaded EPUBS, TXT, FB2 files.
What does the battery charge indicate (in the upper-right corner) - perhaps you need to charge it first? fully charged, although at times it has the charging symbol.
After it's turned on, and started up properly, if you plug it in to the USB cable (while you are NOT running the firmware upgrade tool), does your computer see it as a drive?Does the front screen of the Delstar turn into a "swirly data" image? yes & yes
If you then start up the firmware upgrade tool, does it recognize your device? yes
Where did you download the firmware from - is it the latest from today? Yes
I believe Scott_T had a problem with that one (at least initially).
Does the firmware tool run all the way to the end and say successful?
no
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Thanks for the answers (can you tell I work in the computer business?
)
Are you saying you see the "charging" indicator even when the Delstar isn't plugged in (to either "mains" power or the USB cable)? That would be strange.
When you start up the firmware upgrade, I think the firmware upgrade tool shows some "status" messages to indicate what it's doing - do you see any of those messages? What's the last thing the firmware upgrade tool says it's doing before your Delstar shuts down?
I have the "firmware image" from a few days ago, which I used successfully. If you'd like, PM me with your email address and I will send it to you - I don't know if it will make any difference, but it may be worth a try.