Quote:
Originally Posted by Petey
To answer the questions asked: I ran ccleaner yesterday to no avail after dealing with Sony...and yes, I closed down and restarted after each uninstall and install. I've tried that 3 times today and probably 8-10 yesterday with a Sony tech. I am assuming I am getting the latest versions since I am downloading directly from Sony's site. I don't know what Adobe Digital Editions is. I did a search and it found nothing by that name on my computer. And I run on XP...
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I seem to remember someone else having this and figured out what the problem was. Gee.. there have been so many... I meant to start a Wiki topic for the software... but just keep forgetting... (or maybe I'm lazy).
Do you have any security software on your PC like Norton or such? If so, disable it all.
Do you have the windows firewall enabled? If so, disable it.
Are you using the English version of Windows?
Also, minimize the window and see if there are any dialog windows behind it.
BOb