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Old 03-19-2010, 05:43 PM   #82
Xochipilli2012
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Posts: 101
Karma: 38
Join Date: Jan 2010
Location: Seattle
Device: Red PRS-600, Slate Blue Astak EZReader Pocket Pro
Quote:
Originally Posted by mbern1008 View Post
Well I got my refurb unit, charged it and brought it out to test. Unfortunately it is experiencing the same issue. I took a video and posted it on youtube to share with you and sony support. Unfortunately the support representative I am on the phone with now is unable to access the web LOL. Anyway, they escalated the issue to second level and I am to send back the refurb and as soon as they get it back they will ship me another one overnight. Keeping my fingers crossed that the next one works out alright.
I checked out your video and that unit has got "the fade" pretty bad! About as bad as my original unit. My replacement has been dramatically better, but still fades a little in direct sun--but nowhere near the point of being unreadable, fortunately.

Here's hoping you have better luck with your next one!
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