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Okkkkk...I did everything that I was told to do in the link from Edd (Post 470323) and uninstalled everything that was listed (except I did not have a marlin folder). Nothing has changed. I still cannot open my reader library (so I guess I don't know if I have a menu on the left side yet!) I appreciate the help so far but can anyone else shed some light on my problem? I REALLY don't want to contact Sony again...I'm just not up to another 3 hours on the phone!
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