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I wouldn't go by general newspaper twiddle-twaddle, Linda. It tends to be superficial. But if you're really brassed off with Sony, I can understand why you wouldn't like to keep dealing with them. I've been very lucky with my -- as have others here -- and wouldn't dream of changing to another maker. You'd think the company would reward obvious, general customer loyalty with more generous treatment than you're getting. Good luck. Neil
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