I came home and I had a message on voicemail from a Sony rep about the firmware update to fix the battery drain issue. Apparently, the return box is already on the way to my address. I continue to be pleasantly surprised by Sony's proactive support of this product - the PRS-500 wasn't even officially sold in Canada.
Last edited by HiWire; 03-19-2010 at 12:23 AM.
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