Quote:
Originally Posted by Katelyn
Yes, you should remove the plastic screen protector.
It may need to be charged and that's why it shuts off when not charging. When you try to turn it off, are you holding the power button for a few seconds? It may not shut off with a quick tap.
|
Thanks Katelyn. Yes, it's now fully charged and the power button still doesn't work, either to power on or power off. I amm holding it down too, not just tapping it. Hmm.