[dubyajay]

Please accept my apologies. I am not a spammer, troll or any of these things used to describe me. I am simply a person unhappy with my sony reader and their support of the product.
BTW, my story is true. I am at fault for not understanding the protocols of the forum and how things need to be said to be accepted. But everything I said is true, as unbelievable as it may sound. That might lend some understanding to my frustration.