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You know, it might help if one of you guys mentioned the title of the book(s - since they are two different ones, from the messages I see). Hard to tell if "all epub copies" are blank, without knowing which book (unless you mean all epub copies of all books, which I doubt). Also, since there are two books with problems at Kobo, I suspect most here would appreciate a heads-up, so we don't go thru the same hassle.
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