Just FYI: I was able to return my OpenBook to a local Walgreens store, no questions asked.

Good luck to those of you who choose to stick it out in hopes that they get the OpenBook firmware/software corrected. I hope they do. However I think there are way too many issues with the OpenBook to quickly patch them with a firmware upgrade. For one thing, the software they are using to display the various ebook formats apparently is merely stripping out any format tags and rendering what is left in plain text. Delstar really needs to put true rendering software on the OpenBook, or one of the MR geeks needs to figure out how to do that, before the OpenBook will be a true eBook reader. In its present state I feel it is little more than a photo viewer and MP3 player. The LCD screen looks good and the hardware definitely has potential, but there is a lot of work that needs to be done.

Oh well, nothing ventured, nothing gained, as Ben said. I think it was worth the gamble, and since Walgreens will refund all but the inexpensive shipping fee, nothing lossed.