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That's a little dis-concerning regarding enTourage's tech support efforts on this issue...really the first case of anything even remotely negative coming out of the company's "camp" to this point...
I have yet to try setting up my email sync with my work servers...Gmail was pretty cut and dry.
I could've sworn I read something about the eDGe (or Android) "hoping" to support Exchange synchronization in the near future - perhaps that's where the issue is?
(Just found this after a quick search of their Support Knowledge Base:
Will the enTourage eDGe support Microsoft Exchange Server?
The simple answer is yes. In the first release we are looking at an application that supports MS Exchange for email and contacts. Down the road, we will look at other applications for MS Exchange for file sharing. )
Assuming you're trying to hook up with an exchange server?
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