Quote:
Originally Posted by annestover
...so I called Walgreen.Com.
I explained to the man that there are concerns the readers are "not as advertised" and that people would like to know about their return policy. I was told "Absolutely you can return the eReader if it is not satisfactory to you. We would rather have the return and have a happy customer". So I feel confident that we will find a willing return especially since they are now aware of the gap between advertised features and actual features. I also explained about the margins/font color, etc...
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Thanks! I suspected that they would take returns on electronics where the boxes were opened.
Yesterday I complained to them about the bogus review on their website from a jerk who admitted to not owning the OpenBook nor having even seen one. Today the bogus review is gone! So Walgreens does seem to listen to its customers.
My OpenBook is "out for delivery" today on a UPS truck. Should have it this afternoon.
