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Old 03-16-2010, 12:32 PM   #139
annestover
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Posts: 6
Karma: 10
Join Date: Mar 2010
Location: Cincinnati, OH
Device: Delstar OpenBook
I Called Customer Service @ Walgreens

Hello Everyone! I am new, this is my first post, but as with many of you I am drawn to the OpenBook from Delstar. This will be my first eReader, unless my iPhone counts.

As with many others I have some concerns that OpenBook may not have the features advertised in the manual. Being new to the whole eReader thing I don't have the technological skills necessary to do much tweaking... so I called Walgreen.Com.

I explained to the man that there are concerns the readers are "not as advertised" and that people would like to know about their return policy. I was told "Absolutely you can return the eReader if it is not satisfactory to you. We would rather have the return and have a happy customer". So I feel confident that we will find a willing return especially since they are now aware of the gap between advertised features and actual features. I also explained about the margins/font color, etc...

I hope this helps you all as much as your posts have helped me.

BTW my OpenBook is in the hands of UPS
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