MobileRead Forums - View Single Post - $99?

hokie · 07-24-2007, 02:52 PM

Talked to a really nice guy named Bernard.

Explained I was looking for some fidelity on the shipping, and he suggested to call them back if I don't get notification of shipping by 1 Aug.

Told him the (original) deal giving $50 credit for any eBooks required registration with Connect by 31 Jul.

Bottom line: he gave me a ticket # so I can follow up in 48 hrs. Not really resolution.

He also connected me to an automated satisfaction survey (5 questions <2 min), so ask for the survey & let 'em have it.

Other Notes:

- On fatwallet.com forums, folks who registered/ordered 11 July are getting shipping emails as of today. So there is a shade of hope.

- Someone there suggested buying an eReader straight up retail, registering with connect to get the deal, and returning the one eventually sent from Sony Rewards to the retailer. I'd love to hear other opinions, since I think this quite a good idea.

07-24-2007, 02:52 PM	#120
hokie Member Posts: 15 Karma: 10 Join Date: Jul 2007 Device: Sony eReader (PRS-500)	Just called Customer Service (and other notes) Talked to a really nice guy named Bernard. Explained I was looking for some fidelity on the shipping, and he suggested to call them back if I don't get notification of shipping by 1 Aug. Told him the (original) deal giving $50 credit for any eBooks required registration with Connect by 31 Jul. Bottom line: he gave me a ticket # so I can follow up in 48 hrs. Not really resolution. He also connected me to an automated satisfaction survey (5 questions <2 min), so ask for the survey & let 'em have it. Other Notes: - On fatwallet.com forums, folks who registered/ordered 11 July are getting shipping emails as of today. So there is a shade of hope. - Someone there suggested buying an eReader straight up retail, registering with connect to get the deal, and returning the one eventually sent from Sony Rewards to the retailer. I'd love to hear other opinions, since I think this quite a good idea.