[ziegl027]

So I called Sony today and told them that I had the problem with the screen fading. First thing the guy tried was to tell me some cock-and-bull story about it only being a problem with the 700 because of the backlighting and that it was normal operation (I really didn't pay a lot of attention to the story since it was not relevant, so didn't catch all the details). I explained that I had a new 600, and had heard of people receiving replacements that did NOT have the problem, so I considered it defective. Then he tried to get me to send it back for them to "confirm that it was not operating normally, and if we find that it is will send it back and charge you shipping." Yeah, right. Like y'all are going to take it out into some bright sunshine--you'll turn it on in some workroom and say "yup, looks fine," send it back and charge me. I expained that I had heard of several other people receiving replacement units before being expected to send their old one back, and that this was what I wanted. He capitulated immediately, which makes me think he was purely stalling to see what he could get away with before. Reminded me of my 3 year old.

So, I should be getting a new (perhaps refurbished, but as long as it works and is under warranty I don't care) unit soon. Assuming it does NOT fade, I plan on taking side-by-by side pictures to send back with my old unit.