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This would be one of many reasons that some folks are not keen on SONY.
Wonder if calling back and being cross would precipitate any different response.
I mean, really, they are selling their device at a loss to boost enrollment in their credit car "reward" scam--because honestly, that is all most of them are, unless we buy amazing amount of stuff, or we retain the card for years and years--and then they are unwilling to allow us throw more money at the problem to expedite the arrival of our fancy gadget.
*sigh*
If any one ever gets an e-mail from the shipping department of SONY, please post here.
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