Thread: My new Reader from TigerDirect is HERE!
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Old 07-20-2007, 11:40 AM   #70
Nate the great
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Quote:
Originally Posted by Clemenseken View Post
I wrote a first reply to this thread here: https://www.mobileread.com/forums/sho...4&postcount=45)



Hi, everyone waiting for her/his TigerDirect Sony:

I justed talked to (one of-?) their Senior Sales Agent, Mr. Polo. He confirms that new sonys are expected this weekend.

(quotation is not absolutely by word, sorry: )
"The problem is, it is not clear whether we will honor the price given to you. [...] ...because there was a pricing mistake. [...] we couldn't do anything with the devices already shipped but are thinking if you will get your ereaders or a refund."

By now I certainly talked to some agent there at least 10 times. I sent 'em about 15 emails. I really don't like the idea that they might get away with this. (someth. different if they had argued like this from the beginning...!) I'll wait till monday at most - then I have some ideas what to do next ...

BUT: there's still hope they will do what's right! Mr. Solo is to email me soooooon ...


Some email addresses for people who want to get information / make their opinion known:

Edgar.Solo@TigerDirect.com (Senior Sales Agent)
Carl.Fiorentino@TigerDirect.com (President of TigerDirect)
iodo@help.tigerdirect.com (Help Staff)
You are being lied to. Do not in any acquiesce or accept any of their statements. They are trying to BS you into agreeing to cancel your order. Do not back down.
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