Quote:
Originally Posted by pilotbob
Good show and it doesn't have to be for the whole year. Certainly for DOA or problems with in the first 30 days the customer should get a brand new unit as a replacement. After that, refurbs are generally expected and ok as long as it looks/works like new.
BOb
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Dear Pilot Bob:
You laid this out very succinctly and I appreciate that. I will try to get everyone to folow this guideline because it does make good sense.