Thread: $2 Off Coupon - Kobo Books
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Old 03-09-2010, 05:05 PM   #7
Skydog
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Join Date: Mar 2009
Location: Circling Earth @ Mach .83
Device: Elipsa 2E, Sage, Libra Colour, Libra 2, Clara 2E, Oasis3, Voyage
KOBO customer service: POOR
Quote:
Originally Posted by koland View Post
Ouch! I'll download them and check them all tonight (there are quite a few and I was going to wait).
Well, KOBO still hasn't responded to my emails regarding the blank book I received. There is no phone number listed for them (Toronto) nor any individual email address other than help@kobobooks.com. Very poor customer service, IMO.

They have my money and I have no book - which I had hoped to read on a trip.

I'm sticking with Amazon - they have excellent customer service and are available 24/7. Lesson learned. Looks like I will have to contact my credit card company.
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