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Old 03-08-2010, 08:48 PM   #25
pilotbob
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Posts: 19,832
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Join Date: Jan 2007
Location: Tampa, FL USA
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Quote:
Originally Posted by Robertb View Post
I am Business Devel and not Tech Support but I am recommending we just send out brand new units no matter what.
Good show and it doesn't have to be for the whole year. Certainly for DOA or problems with in the first 30 days the customer should get a brand new unit as a replacement. After that, refurbs are generally expected and ok as long as it looks/works like new.

BOb
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