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Bremen Cole · 03-07-2010, 09:17 PM

Sounds like something is corrupted... I didn't even install the Sony software, so I really don't know....but Perhaps if you are a bit computer savvy... Turn on show hidden files and folders. Go to root of your drive (usually C).... you should see a folder called "Program Data".... If there is a Sony readers folder in there, delete it. Often when you uninstall a program, they leave that behind... usually some type of config files are in there....

Also check C:\users\yourname\appdata folder, there may be a sony one in there as well... if you have other sony software installed make sure you only delete the Sony reader folders......

Perhaps uninstall, do above and reinstall.... just an idea.....

Unless you are buying books from the Sony store there is no real need to install or use the Sony Software..... Calibre is an excellent free program that works great....

03-07-2010, 09:17 PM	#2
Bremen Cole Wizard Posts: 1,115 Karma: 2718 Join Date: Dec 2009 Location: Texas Device: iPad	Sounds like something is corrupted... I didn't even install the Sony software, so I really don't know....but Perhaps if you are a bit computer savvy... Turn on show hidden files and folders. Go to root of your drive (usually C).... you should see a folder called "Program Data".... If there is a Sony readers folder in there, delete it. Often when you uninstall a program, they leave that behind... usually some type of config files are in there.... Also check C:\users\yourname\appdata folder, there may be a sony one in there as well... if you have other sony software installed make sure you only delete the Sony reader folders...... Perhaps uninstall, do above and reinstall.... just an idea..... Unless you are buying books from the Sony store there is no real need to install or use the Sony Software..... Calibre is an excellent free program that works great.... Last edited by Bremen Cole; 03-07-2010 at 09:19 PM.