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Old 03-06-2010, 03:14 PM   #6
dreams
It's about the umbrella
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Device: Sony 505| K Fire | KK 3G+Wi-Fi | iPhone 3Gs |Vista 32-bit Hm Prem w/FF
Quote:
Originally Posted by sweetnlov View Post
I received a PRS 600 at christmas and loaded the software on my laptop that moves between home and work. I have both purchased books and used library books on the reader. The challenge is that every time I go to download books the system asks me to authorize my computer. I either have to authorize with my Adobe ID or the Sony Library ID. <snip>
The first time you authorized the laptop (and the Reader) to ADE and Sony RL were you at home?

I have another thought or question for more experienced members viewing this....

Does traveling with the same laptop between IP addresses cause ADE and Sony Reader Library to think it is a different computer?

Quote:
Originally Posted by sweetnlov View Post
Well I am going away in a week, am out of books and went to download some library books and I received the error message that I had too many activations.
I believe that error message is from ADE and you will have to contact them. There is a set number of activations allowed and you may have gone over that by activating each time. This may have to be corrected once the other problem is fixed.

I just saw your other post and think it may be a good idea if you call Sony about you problem and mention what helped "John" in the below post.

The software from Sony was reauthorizing itself every time I ran the Reader Library software..

Quote:
Originally Posted by John View Post
The folks at Sony support helped me track down the problem that kept giving me error 2023. The software from Sony was reauthorizing itself every time I ran the Reader Library software because the "cookie" or "keychain" entry for the Reader Software had become corrupted in my keychain.

In order to fix the problem, we had to remove the offending entry from the keychain, then call Adobe, to increase the number of authorizations, and then reauthorize the Reader Library software.

It's been three days and so far everything is working as it should.
Cheers!

John
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