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I almost ripped UPS a new one once. Something I was waiting for was on schedule till the day it was supposed to be delivered. I checked the tracking number to see if it's out for delivery and there was some status I did not know what it meant. So I called and the person on the phone said it arrived at the depot too late to make it on the truck. That was a Friday so I'd have to wait till Monday to get it. I was going to call back a little later and ask for a supervisor and demand it be delivered that day. But the doorbell rang and the item was delivered.
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